12 week rotation
Housekeeping is about so much more than the cleaning of guest rooms. Time spent in the housekeeping department will show you the skills required to ensure guest satisfaction and the smooth running of the hotel. In most surveys about the importance of different elements of the guest experience in a hotel, room cleanliness and comfort continually rank highly. Whether a budget or a five star hotel, housekeeping is key to meeting and exceeding guest expectations.
Housekeeping requires organisation skills, the ability to communicate well with guests and staff and excellent customer care.
A career in housekeeping develops your administration, budgeting and supervisory skills and there are opportunities for promotion in a career which can involve being a key part of the management team
Your apprenticeship will give you 12 weeks in your hotel’s housekeeping department.